What can happen if you don’t get your HR processes right?

In this issue Lynn Kennedy, recently appointed HR Director at Altair, considers the issue of disability discrimination at work. With substantial experience in employee relations Lynn explains the importance of robust HR practices, and the implications of a poorly executed process. ‘Didn’t know about disability’ defence not good enough In the recent tribunal case, Baldeh…

Why agile working matters

The social housing sector is currently going through an era of significant change and many housing associations are responding to this with huge investment in digital transformation programmes and moves to mobile and agile working for colleagues. They are looking at new ways of working to become more cost effective, enhance their services and to…

Hold tight for a bonfire of RP VfM arrangements

If I mention 29 March 2019 and Halloween, the chances are you’ll respond with the B-word. However, while Europe awaits the ghoulish Halloween Brexit resolution, with equal trepidation, Registered Providers (RPs) anticipate firecrackers when the Social Housing Regulator pronounces on Value for Money (VfM), as Guy Fawkes is being burned. Almost a year to the…

Altair & Devonshires Seminar – 4th July

Governance : Codes, Conduct and Responsibilities  04 Jul 18 |  9:30 am – 1:00 pm |  Devonshires Solicitors LLP, 30 Finsbury Circus, London, EC2M 7DT.   The fallout from Carillion in the construction sector and First Priority Housing in the RP sector will once again cast a significant spotlight on governance and the role of boards, executives…

Don’t Forget the Squirrels

Getting tenant engagement right is a complex process. It involves embedding a culture of empathy for the services user and has to be led from the top. But as the focus moves back onto service user needs, boards and executives can’t go far wrong by looking at the humble complaints process as starter for ten.…

Five Years On – The Legacy of Cosmopolitan  

A lot has changed since 2012, when Altair wrote our report on the ‘Lessons Learned’ from the near collapse of Cosmopolitan. Improvements have been made, with most of the recommendations from our report now fully implemented. However, there is a serious risk that these improvements will not keep up with the increasing complexity of the…